Terms and Conditions

Ceramic items - Your purchase is covered in the UK by the 'Consumer Rights Act' 

Click here to find out more.

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Lessons - Gift a Pottery Lesson - The lesson must be booked within 3 months of purchase of the Gift Token. No refund is provided if a lesson is not booked by the recipient. 

 

The outcomes of making, firing, and glazing can be unpredictable, the price of the lesson covers the experience and not the outcomes. No guarantees are offered with regard to the success of the firing and glazing outcomes.

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Wheels - The Wheels are covered by a 14-day money-back guarantee. Should you not be satisfied with the product simply return it for a full refund.

 

1 Year Manufacturer Warranty. If the motor or battery or controller or mainboard are faulty the item should be returned to the supplier and if a fault is found they will be repaired or replaced as the supplier deems appropriate, free of charge, and returned to the customer.

 

Exclusions

The Warranty does not cover the touchpad protective cover, sink, and power cable.  Replacements can however be purchased.  These items and those mentioned above can also be purchased for replacement by the purchaser if required after the Warranty period expires.

 

Please contact helen@lythamceramics.com prior to arranging a return.

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